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QUOTE REQUEST:

Please send your inquiry to We aim to reply your request within 24hrs, to help us in providing an accurate and fast quotation, please ensure to include the following information in your inquiry:
- Name and structure of the request product
- Product CAS# or CacheSyn catalogue#
- Amount requested
- Purity desired

PLACE AN ORDER:

Please send your purchase order (P.O) by e-mail to or by fax to (905)502-7899. The following information is required in your P.O:
- P.O # and date
- Shipping and billing address, including contact person name and telephone number.
- Product name, CAS# or Cachesyn catalogue# and quantity
- Special instructions for packaging or delivery

PRICING AND PAYMENT:

All quoted price are in US dollars. The quoted price is valid for 30 days from the day of issuing the quotation.

Shipping cost is not included in the quotation, and it needs to be separately listed in your P.O.

Payment can be made by authorized checks or via wire transfer.
- Checks: please make it payable to CacheSyn Inc.
- Wire Transfer: preferred for international payment.
- Payment terms are NET 30 days to approved accounts. Past due payments shall bear a 1.5% per month interest and service charge.

SHIPPING:

We do our best to make sure our clients receive the products in a fast, safe and economic manner. Our standard delivery method is FedEx standard overnight for domestic customer and FedEx priority for international customer. If a special delivery method is required, please indicate that in your P.O. Products which require special packaging or shipping may incur additional charge.

LIMITED WARRANTY:

CacheSyn warrants that any product sold by it fully complies with the specification set forth on its label or with the attached certificate of analysis (COA). No other warranties or implies are made. Should any product ever be found to fall outside the specification, we will fix the problem without your extra cost, or for an insolvable problem, we will refund you at the purchase price. CacheSyn's liability, under any circumstances whatsoever shall be limited to the replacement of the sold product or the refund of its purchase price.

RETURN POLICY:

Returns shall be accepted only by prior approval of CacheSyn and within 15 days of receipt of goods. Only items that are proven defective or non-conforming to the claimed specification will be accepted for returns. In no event shall CacheSyn be liable for any incidental or consequential damages.